Refund Policy

Effective Date: 18-09-25
 

At Athletic Performance Training and Education Ltd, we want you to feel confident when booking our services. This Refund Policy outlines the terms under which you may request a refund.

 

1. General Refund Terms

You are eligible for a full refund if you request it within 14 days of your original booking date, provided that:

• The service has not yet been delivered, and

• You have not attended any sessions or accessed any course materials (if applicable)

Refunds requested after the 14-day period may be declined or granted at our sole discretion.

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2. How to Request a Refund

To request a refund, please email us at info@athleticperformanceedu.com with:

• Your full name

• Date of booking

• Service or product purchased

• Reason for the refund request (optional)

We aim to respond to refund requests within 3 business days.

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3. Exceptions and Non-Refundable Items

The following are not eligible for refunds:

• Services already delivered or partially completed

• Digital products or downloads that have been accessed or downloaded

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4. Processing Time

If your refund is approved:

• It will be processed to your original payment method

• Processing may take 5–10 business days, depending on your payment provider

 

If you have any questions about this policy or need help with a refund, please contact us using the form below.